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Desku

Ai Customer Service Software Built For Ecommerce & SaaS Businesses

What is Customer Sentiment Analysis : A Complete Guide

Yearning to understand your customer's feelings about your brand? Discover the importance of customer sentiment and ways to effectively measure it.

The post What is Customer Sentiment Analysis : A Complete Guide appeared first on Desku.

Veröffentlicht am 29.03.2024 um 06:57:43 Uhr - Autor: Gaurav Nagani

9 NPS Survey Best Practices (With Data & Insights)

Kickstart your business growth with our best practices for boosting NPS survey response rates, ensuring a more accurate understanding of customer experiences.

The post 9 NPS Survey Best Practices (With Data & Insights) appeared first on Desku.

Veröffentlicht am 21.03.2024 um 13:52:10 Uhr - Autor: Gaurav Nagani

How to Handle Customer Complaints and Win Them Over

Master the art of complaint management and turn customer complaints into opportunities for growth and improved satisfaction.

The post How to Handle Customer Complaints and Win Them Over appeared first on Desku.

Veröffentlicht am 20.03.2024 um 09:06:36 Uhr - Autor: Gaurav Nagani

Adding Live Chat to Your BigCommerce Store: 4 minute Guide

Are you ready to take your BigCommerce store to the next level and provide superior customer service?

The post Adding Live Chat to Your BigCommerce Store: 4 minute Guide appeared first on Desku.

Veröffentlicht am 19.03.2024 um 07:03:44 Uhr - Autor: Gaurav Nagani

Shopify Fulfillment Network : #1 Guide for Ecommerce Owners

Navigate the complexities of Shopify Fulfillment Network with our comprehensive guide, tailor-made to optimize ecommerce operations and boost customer satisfaction.

The post Shopify Fulfillment Network : #1 Guide for Ecommerce Owners appeared first on Desku.

Veröffentlicht am 18.03.2024 um 08:31:37 Uhr - Autor: Gaurav Nagani

Help Desk and a Service Desk : 6 Critical Differences

Hone your understanding of Help Desk and Service Desk in IT support; discover their differences and find the ideal choice for your organization.

The post Help Desk and a Service Desk : 6 Critical Differences appeared first on Desku.

Veröffentlicht am 18.03.2024 um 07:08:36 Uhr - Autor: Gaurav Nagani

10 Best Help Desk Automation Tools for 2024

Help desk automation tools have revolutionized customer support, offering businesses a way to streamline operations, enhance efficiency, and boost customer satisfaction. The quest for the best help desk automation tools is a crucial one for companies looking to optimize their support processes. These tools act as super-efficient assistants, eliminating human errors, reducing customer acquisition cost.. […]

The post 10 Best Help Desk Automation Tools for 2024 appeared first on Desku.

Veröffentlicht am 16.03.2024 um 09:42:06 Uhr - Autor: Gaurav Nagani

15 BEST Live Chat Metrics to Improve Your Chat Strategy

Are you ready to unlock the secrets of optimizing your live chat strategy and providing exceptional customer support?

The post 15 BEST Live Chat Metrics to Improve Your Chat Strategy appeared first on Desku.

Veröffentlicht am 15.03.2024 um 10:57:09 Uhr - Autor: Gaurav Nagani

Why Customer Delight Falls Short in Ecommerce: A Superior Approach

Discover why customer delight falls short in ecommerce and uncover a superior approach that will revolutionize customer satisfaction.

The post Why Customer Delight Falls Short in Ecommerce: A Superior Approach appeared first on Desku.

Veröffentlicht am 15.03.2024 um 10:45:56 Uhr - Autor: Gaurav Nagani

Increase ECommerce Conversion Rate: 14 Strategies to Boost Your Business

Boost your online store's success by learning how to calculate ecommerce conversion rate with our quick and easy steps.

The post Increase ECommerce Conversion Rate: 14 Strategies to Boost Your Business appeared first on Desku.

Veröffentlicht am 14.03.2024 um 11:13:32 Uhr - Autor: Gaurav Nagani

How to Improve Customer Service Management: SECRET Strategies

Discover the key strategies that will unlock your e-commerce success and keep your readers engaged as we delve into boosting your conversion rate.

The post How to Improve Customer Service Management: SECRET Strategies appeared first on Desku.

Veröffentlicht am 14.03.2024 um 06:33:13 Uhr - Autor: Gaurav Nagani

Using Conversational AI in Healthcare: Pros, Cons & Examples

Breaking down the impact of conversational AI in healthcare, explore its benefits, challenges, and real-world applications in our comprehensive guide.

The post Using Conversational AI in Healthcare: Pros, Cons & Examples appeared first on Desku.

Veröffentlicht am 13.03.2024 um 10:26:10 Uhr - Autor: Gaurav Nagani

Chatbots Vs Virtual Assistants in 2024: What's the Difference?

Peek into the future of AI with our comparison of chatbots and virtual assistants in 2024, revealing the surprising differences and their impact on businesses.

The post Chatbots Vs Virtual Assistants in 2024: What's the Difference? appeared first on Desku.

Veröffentlicht am 13.03.2024 um 10:09:47 Uhr - Autor: Gaurav Nagani

Improving Customer Service With Effective Workflows: Benefits and Examples

Learn how effective workflows can revolutionize your customer service experience, with insightful benefits and real-world examples awaiting your discovery.

The post Improving Customer Service With Effective Workflows: Benefits and Examples appeared first on Desku.

Veröffentlicht am 12.03.2024 um 10:27:11 Uhr - Autor: Gaurav Nagani

6 Secret Benefits of Using AIOps in Your Company

Harness the power of AIOps in your company and discover the six major benefits that could revolutionize your IT operations.

The post 6 Secret Benefits of Using AIOps in Your Company appeared first on Desku.

Veröffentlicht am 12.03.2024 um 10:14:48 Uhr - Autor: Gaurav Nagani

Desku.io Acknowledged By Top Business Software Directory as Best Help Desk Software

Award-Winning Help Desk Software Desku.io, a leading provider of help desk solutions, is proud to announce its recognition as the Best Help Desk Software by Research.com, a prestigious research portal and software directory. Research.com, an esteemed research portal and software directory, always looks for helpful and cost-efficient business solutions that can drive results. Businesses and […]

The post Desku.io Acknowledged By Top Business Software Directory as Best Help Desk Software appeared first on Desku.

Veröffentlicht am 11.03.2024 um 10:52:53 Uhr - Autor: Gaurav Nagani

13 Best Practices for Ecommerce Returns for Online Store

Discover how to transform ecommerce returns from a business challenge into an opportunity with these 13 best practices for your online store.

The post 13 Best Practices for Ecommerce Returns for Online Store appeared first on Desku.

Veröffentlicht am 11.03.2024 um 07:28:11 Uhr - Autor: Gaurav Nagani

13+ Best Customer Service Messaging Templates [ Tips and Implementation ]

Learn how to level up your customer service with our comprehensive guide on using 13+ proven messaging templates, with tips for effective implementation.

The post 13+ Best Customer Service Messaging Templates [ Tips and Implementation ] appeared first on Desku.

Veröffentlicht am 06.03.2024 um 13:01:09 Uhr - Autor: Gaurav Nagani

11 Best Shipping Software for Ecommerce Business in 2024

Navigate the future of ecommerce with our guide to the 10 best shipping software solutions for 2024 - essential tools for your digital trade success.

The post 11 Best Shipping Software for Ecommerce Business in 2024 appeared first on Desku.

Veröffentlicht am 06.03.2024 um 12:57:04 Uhr - Autor: Gaurav Nagani

11 Best E-Commerce Communities for an Online Merchant in 2024

Kickstart your online business journey in 2024 by exploring the 15 best ecommerce communities that foster growth and success.

The post 11 Best E-Commerce Communities for an Online Merchant in 2024 appeared first on Desku.

Veröffentlicht am 06.03.2024 um 12:48:39 Uhr - Autor: Gaurav Nagani

11 Customer Apology Email Templates: Effortlessly Retain Trust

Need help apologizing to customers? Discover 11 effortless apology email templates and tips for retaining their business and rebuilding trust.

The post 11 Customer Apology Email Templates: Effortlessly Retain Trust appeared first on Desku.

Veröffentlicht am 05.03.2024 um 12:43:18 Uhr - Autor: Gaurav Nagani

Top 9 Live Chat Apps for BigCommerce: Free and Paid Solutions

Looking for the best live chat app for your BigCommerce store? Check out these top nine apps that offer both free and paid solutions, and discover the perfect solution for your customer engagement needs.

The post Top 9 Live Chat Apps for BigCommerce: Free and Paid Solutions appeared first on Desku.

Veröffentlicht am 05.03.2024 um 12:08:14 Uhr - Autor: Gaurav Nagani

17 SECRET eCommerce Shipping Best Practices for Boosting Revenue

Just how much can optimizing your ecommerce shipping processes increase your revenue?

The post 17 SECRET eCommerce Shipping Best Practices for Boosting Revenue appeared first on Desku.

Veröffentlicht am 04.03.2024 um 06:34:02 Uhr - Autor: Gaurav Nagani

21 BEST eCommerce Shopping Cart Practices to Follow in 2024

Journey through 2024's top ecommerce shopping cart practices to boost conversions and curb cart abandonment.

The post 21 BEST eCommerce Shopping Cart Practices to Follow in 2024 appeared first on Desku.

Veröffentlicht am 02.03.2024 um 10:19:48 Uhr - Autor: Gaurav Nagani

How to Measure & Improve Customer Service ROI in Business? [Step-By-Step Guide]

A step-by-step guide to unravel the process of measuring and boosting your Customer Service ROI, turning it from a cost to a profit center.

The post How to Measure & Improve Customer Service ROI in Business? [Step-By-Step Guide] appeared first on Desku.

Veröffentlicht am 29.02.2024 um 11:11:17 Uhr - Autor: Gaurav Nagani

Influencer Marketing for Ecommerce: The Ultimate Guide for 2024

Crack the code of influencer marketing for ecommerce in 2024 with our ultimate guide; your ticket to unprecedented sales growth awaits.

The post Influencer Marketing for Ecommerce: The Ultimate Guide for 2024 appeared first on Desku.

Veröffentlicht am 29.02.2024 um 10:06:09 Uhr - Autor: Gaurav Nagani

12 Powerful Customer Service Phrases to Supercharge Client Relationships

Supercharge your customer service with these 12 powerful phrases, while avoiding the 7 that could harm your client relationships.

The post 12 Powerful Customer Service Phrases to Supercharge Client Relationships appeared first on Desku.

Veröffentlicht am 28.02.2024 um 06:00:00 Uhr - Autor: Gaurav Nagani

9 Best Chatbot for Shopify in 2024 [Features + Pricing + Pros and Cons]

Kickstart your 2024 with the top 11 Shopify chatbots, their features, pricing, and pros and cons; discover the AI that revolutionizes your eCommerce.

The post 9 Best Chatbot for Shopify in 2024 [Features + Pricing + Pros and Cons] appeared first on Desku.

Veröffentlicht am 27.02.2024 um 12:19:07 Uhr - Autor: Gaurav Nagani

How to Upsell in Ecommerce [ 7 Best Practices to Follow ]

Optimize your ecommerce business with our seven best practises for effective upsell in ecommerce business. learn to boost sales while ensuring customer satisfaction.

The post How to Upsell in Ecommerce [ 7 Best Practices to Follow ] appeared first on Desku.

Veröffentlicht am 27.02.2024 um 11:20:34 Uhr - Autor: Gaurav Nagani

What is Average Response Time [ Calculation + Ways to Reduce It]

Discover the importance of average response time in customer service, how to calculate it, and strategies for reduction to boost customer loyalty.

The post What is Average Response Time [ Calculation + Ways to Reduce It] appeared first on Desku.

Veröffentlicht am 26.02.2024 um 07:31:16 Uhr - Autor: Gaurav Nagani

What Is Ticket Deflection and How to Achieve It?

Harness the power of ticket deflection to empower customers, reduce support workload, and boost your business efficiency - discover how in our latest article.

The post What Is Ticket Deflection and How to Achieve It? appeared first on Desku.

Veröffentlicht am 26.02.2024 um 07:13:00 Uhr - Autor: Gaurav Nagani

Chatbot ROI Calculator: How to Measure Success in 2024

Crack the code to measuring chatbot success in 2024 with our innovative ROI calculator - dive in to discover your potential returns.

The post Chatbot ROI Calculator: How to Measure Success in 2024 appeared first on Desku.

Veröffentlicht am 24.02.2024 um 08:32:36 Uhr - Autor: Gaurav Nagani

Using ChatGPT for Customer Service: 12 Essential Applications for 2024

Yearning to upgrade your customer service? Discover how to leverage ChatGPT with 12 essential applications for 2024's customer service landscape.

The post Using ChatGPT for Customer Service: 12 Essential Applications for 2024 appeared first on Desku.

Veröffentlicht am 24.02.2024 um 06:43:31 Uhr - Autor: Gaurav Nagani

Top 10 Best Applicant Tracking Systems (ATS) for 2024 – Expert Reviews & Features

In 2024, the recruitment landscape will continue to experience major transformation, driven by advancements in recruitment technology, which will change workforce demographics and evolve candidate preferences.  These traditional hiring methods have given way to a more dynamic and tech-driven ecosystem, characterised by a surge in remote work, gig economy roles, and the integration of artificial […]

The post Top 10 Best Applicant Tracking Systems (ATS) for 2024 – Expert Reviews & Features appeared first on Desku.

Veröffentlicht am 22.02.2024 um 09:59:49 Uhr - Autor: Gaurav Nagani

10 Best Shopify Live Chat Apps to Look Forward in 2024 [Pros + Cons]

Peek into the future of customer service with our detailed analysis of the top 10 Shopify live chat apps for 2024.

The post 10 Best Shopify Live Chat Apps to Look Forward in 2024 [Pros + Cons] appeared first on Desku.

Veröffentlicht am 22.02.2024 um 07:03:27 Uhr - Autor: Gaurav Nagani

Basics of IT Operations Management (ITOM)

Grasp the fundamentals of IT Operations Management (ITOM) and discover how it can steer your business towards uncharted heights of success.

The post Basics of IT Operations Management (ITOM) appeared first on Desku.

Veröffentlicht am 22.02.2024 um 06:36:40 Uhr - Autor: Gaurav Nagani

Enterprise Search Explained: Definitions, Benefits & Examples for 2024

Yearning to boost productivity and decision-making? Uncover the power of enterprise search in 2024's digital landscape.

The post Enterprise Search Explained: Definitions, Benefits & Examples for 2024 appeared first on Desku.

Veröffentlicht am 19.02.2024 um 08:49:07 Uhr - Autor: Gaurav Nagani

The Complete Guide to Customer Communication | Examples and Best Practices

Plunge into the symphony of customer communication with our comprehensive guide, teeming with examples and best practices that promise a crescendo in business growth.

The post The Complete Guide to Customer Communication | Examples and Best Practices appeared first on Desku.

Veröffentlicht am 19.02.2024 um 05:55:30 Uhr - Autor: Gaurav Nagani

A Guide on Ecommerce Inventory Management [ 5 Ways to Manage It ]

Master Ecommerce Inventory Management with our concise guide. Optimize stock, cut costs, and improve customer satisfaction effortlessly.

The post A Guide on Ecommerce Inventory Management [ 5 Ways to Manage It ] appeared first on Desku.

Veröffentlicht am 17.02.2024 um 09:40:40 Uhr - Autor: Gaurav Nagani

Customer Service Operations: A Comprehensive Expert Guide

Master the secrets of successful customer service operations and uncover the game-changing strategies that drive revenue growth and customer satisfaction.

The post Customer Service Operations: A Comprehensive Expert Guide appeared first on Desku.

Veröffentlicht am 17.02.2024 um 05:37:21 Uhr - Autor: Gaurav Nagani

How AI Workflow Automation Is Changing Businesses?

Harness the power of AI workflow automation to revolutionize your business, streamline operations, and boost productivity - discover how in this insightful read.

The post How AI Workflow Automation Is Changing Businesses? appeared first on Desku.

Veröffentlicht am 16.02.2024 um 14:33:15 Uhr - Autor: Gaurav Nagani

ChatGPT for SaaS : The Ultimate Guide to Using Generative AI

Navigate the world of AI with our ultimate guide to using generative AI and ChatGPT, revolutionizing your SaaS startup's customer interactions and marketing efforts.

The post ChatGPT for SaaS : The Ultimate Guide to Using Generative AI appeared first on Desku.

Veröffentlicht am 16.02.2024 um 13:17:26 Uhr - Autor: Gaurav Nagani

7 Ecommerce Email Marketing Best Practices: Boost Your Business With Effective Strategies

Take your ecommerce business to new heights with these effective email marketing strategies and boost your profits.

The post 7 Ecommerce Email Marketing Best Practices: Boost Your Business With Effective Strategies appeared first on Desku.

Veröffentlicht am 16.02.2024 um 12:40:36 Uhr - Autor: Gaurav Nagani

Top 15 Customer Service Metrics and KPIs for Better Customer Service

Tune into the top 15 metrics and KPIs that can transform your customer service, and discover why they're essential for your business success.

The post Top 15 Customer Service Metrics and KPIs for Better Customer Service appeared first on Desku.

Veröffentlicht am 15.02.2024 um 20:55:29 Uhr - Autor: Gaurav Nagani

What Is Proactive Customer Service? [Importance in 2024]

Discover the power of proactive customer service and its vital role in business growth in 2024, as you learn about its importance for staying ahead of competitors and delighting customers.

The post What Is Proactive Customer Service? [Importance in 2024] appeared first on Desku.

Veröffentlicht am 15.02.2024 um 14:12:58 Uhr - Autor: Gaurav Nagani

Best Customer Service Tips to Enhance Satisfaction [ 9+ Techniques for 2024 ]

Practical techniques for enhancing customer satisfaction in 2024, including personalized interactions and proactive problem-solving, will revolutionize your customer service experience.

The post Best Customer Service Tips to Enhance Satisfaction [ 9+ Techniques for 2024 ] appeared first on Desku.

Veröffentlicht am 14.02.2024 um 14:23:57 Uhr - Autor: Gaurav Nagani

Customer Service Trends 2024: 15 Essential Insights

In the ever-changing world of customer service, discover the essential insights into the trends of 2024 that will keep you ahead of the curve.

The post Customer Service Trends 2024: 15 Essential Insights appeared first on Desku.

Veröffentlicht am 14.02.2024 um 11:55:57 Uhr - Autor: Gaurav Nagani

Best Live Chat Apps: 9 Amazing Choices for Customer Support

Looking for a game-changing solution to improve your customer support experience? Discover the best live chat apps that will leave your customers satisfied and coming back for more.

The post Best Live Chat Apps: 9 Amazing Choices for Customer Support appeared first on Desku.

Veröffentlicht am 13.02.2024 um 14:52:14 Uhr - Autor: Gaurav Nagani

HelpDesk Automation Guide: [ More Efficient and Cost-Effective ]

Immerse yourself in the exciting world of help desk automation guide. discovering 10 leading platforms and their benefits to revolutionize your customer support.

The post HelpDesk Automation Guide: [ More Efficient and Cost-Effective ] appeared first on Desku.

Veröffentlicht am 13.02.2024 um 14:51:35 Uhr - Autor: Gaurav Nagani

How To Write Customer Service Policies [Examples + Benefits]

Transform your business with our guide on crafting effective customer service policies – learn the steps, explore real examples and uncover surprising benefits.

The post How To Write Customer Service Policies [Examples + Benefits] appeared first on Desku.

Veröffentlicht am 09.02.2024 um 14:23:28 Uhr - Autor: Gaurav Nagani

9 Ways to Prioritize the Customer Service Requests

Yearning for ways to prioritize your customer service requests? Discover seven effective strategies that promise to transform your approach, only if you continue reading.

The post 9 Ways to Prioritize the Customer Service Requests appeared first on Desku.

Veröffentlicht am 09.02.2024 um 07:34:40 Uhr - Autor: Gaurav Nagani

How to Calculate Gross Merchandise Value [Definition + Importance]

Improve your eCommerce strategy by understanding how to calculate Gross Merchandise Value (GMV) and its importance in measuring business success.

The post How to Calculate Gross Merchandise Value [Definition + Importance] appeared first on Desku.

Veröffentlicht am 07.02.2024 um 12:07:40 Uhr - Autor: Gaurav Nagani

What Is Outsourcing Customer Service? Know Everything About It

Master the complexities of outsourcing customer service with this comprehensive guide, answering all your pressing queries and concerns.

The post What Is Outsourcing Customer Service? Know Everything About It appeared first on Desku.

Veröffentlicht am 06.02.2024 um 14:31:36 Uhr - Autor: Gaurav Nagani

The Ultimate Ecommerce Launch Checklist for Business Growth

Fuel your ecommerce growth with our ultimate launch checklist, a comprehensive guide jam-packed with strategic steps to transform your online store dream into reality.

The post The Ultimate Ecommerce Launch Checklist for Business Growth appeared first on Desku.

Veröffentlicht am 06.02.2024 um 13:08:43 Uhr - Autor: Gaurav Nagani

What Is Freshdesk [Features + Pros and Cons]

What Is Freshdesk?' provides an in-depth analysis of Freshdesk's features, pros, and cons that may help you decide if it's right for your business.

The post What Is Freshdesk [Features + Pros and Cons] appeared first on Desku.

Veröffentlicht am 06.02.2024 um 11:09:43 Uhr - Autor: Gaurav Nagani

9 Top Return Management Software for Your Business in 2024

Uncover 2024's top 7 return management software choices, tailored to revamp your business's return process and boost customer satisfaction.

The post 9 Top Return Management Software for Your Business in 2024 appeared first on Desku.

Veröffentlicht am 06.02.2024 um 07:24:50 Uhr - Autor: Gaurav Nagani

Evaluating Customer Service Teams [A Guide]

Dive into this comprehensive guide to effectively evaluate your customer service teams and optimize customer satisfaction - your journey towards excellence starts here.

The post Evaluating Customer Service Teams [A Guide] appeared first on Desku.

Veröffentlicht am 05.02.2024 um 14:31:06 Uhr - Autor: Gaurav Nagani

What Is WISMO and How to Reduce Requests [7 Best Ways]

Solve your WISMO woes and supercharge customer satisfaction with these seven game-changing strategies.

The post What Is WISMO and How to Reduce Requests [7 Best Ways] appeared first on Desku.

Veröffentlicht am 05.02.2024 um 14:28:06 Uhr - Autor: Gaurav Nagani

Pre-Sales Support: A Guide to Definition, Benefits, and Enhancing Performance

When you’re on the brink of making an essential purchase, the whirl of questions that circulates through your mind is often what makes or breaks the decision to buy. What is pre-sales support, you may wonder? It’s the attentive ear and the knowledgeable voice that answers your quandaries about products, ultimately helping bridge the gap […]

The post Pre-Sales Support: A Guide to Definition, Benefits, and Enhancing Performance appeared first on Desku.

Veröffentlicht am 05.02.2024 um 10:31:12 Uhr - Autor: Gaurav Nagani

8 Ways to Reduce Shipping Costs Strategically and Boost Your Savings

Just in time to boost your savings, discover strategic ways to slash your shipping costs without compromising on service quality.

The post 8 Ways to Reduce Shipping Costs Strategically and Boost Your Savings appeared first on Desku.

Veröffentlicht am 05.02.2024 um 10:29:52 Uhr - Autor: Gaurav Nagani

11 Best BigCommerce Apps to Escalate Ecommerce Business in 2024

Check out our list of top 11 BigCommerce apps that can skyrocket your ecommerce business to new heights in 2024.

The post 11 Best BigCommerce Apps to Escalate Ecommerce Business in 2024 appeared first on Desku.

Veröffentlicht am 03.02.2024 um 09:02:51 Uhr - Autor: Gaurav Nagani

9 Customer Support Incentives to Boost Performance in Business [2024 Edition]

Cultivate a high-performing customer service team with these 9 innovative incentive strategies, tailor-made for the business landscape of 2024.

The post 9 Customer Support Incentives to Boost Performance in Business [2024 Edition] appeared first on Desku.

Veröffentlicht am 02.02.2024 um 14:28:37 Uhr - Autor: Gaurav Nagani

What Is Ecommerce Product Categorisation: Everything You Need to Know

Peek into the world of ecommerce product categorisation, a transformative tool that can elevate your online store's user experience and sales.

The post What Is Ecommerce Product Categorisation: Everything You Need to Know appeared first on Desku.

Veröffentlicht am 02.02.2024 um 14:08:07 Uhr - Autor: Gaurav Nagani

Detailed Freshdesk Pricing [Plans + Billings + Addons ]

Know all about Freshdesk's diverse pricing plans, billing options and add-ons to maximize your investment; read on for the detailed breakdown!

The post Detailed Freshdesk Pricing [Plans + Billings + Addons ] appeared first on Desku.

Veröffentlicht am 02.02.2024 um 06:33:08 Uhr - Autor: Gaurav Nagani

How to Find an Ecommerce Niche in a Few Easy Steps?

Get ahead in the competitive eCommerce landscape by discovering your unique niche in a few easy steps - learn how here.

The post How to Find an Ecommerce Niche in a Few Easy Steps? appeared first on Desku.

Veröffentlicht am 26.01.2024 um 12:55:24 Uhr - Autor: Gaurav Nagani

6 Conversational Customer Service Types in Ecommerce Business

Catapult your ecommerce business with conversational customer service, discover the six distinct types and their transformative potential.

The post 6 Conversational Customer Service Types in Ecommerce Business appeared first on Desku.

Veröffentlicht am 26.01.2024 um 11:34:10 Uhr - Autor: Gaurav Nagani

How to Improve Ecommerce Customer Retention Rate [6 Best Strategies]

Learn how to skyrocket your eCommerce customer retention rate with these six proven strategies – your journey to creating lifelong customers starts here.

The post How to Improve Ecommerce Customer Retention Rate [6 Best Strategies] appeared first on Desku.

Veröffentlicht am 25.01.2024 um 11:47:45 Uhr - Autor: Gaurav Nagani

Time to Resolution: [What Is It + Measurement + Ways to Reduce It]

Find out what Time to Resolution means, how to measure it, and effective strategies to reduce it, for a superior customer service experience.

The post Time to Resolution: [What Is It + Measurement + Ways to Reduce It] appeared first on Desku.

Veröffentlicht am 25.01.2024 um 10:36:01 Uhr - Autor: Gaurav Nagani

Beginner's Guide to Ecommerce Tech Stacks for Business

Immerse yourself in our beginner's guide to ecommerce tech stacks, essential for any online business looking to compete in today's digital world.

The post Beginner's Guide to Ecommerce Tech Stacks for Business appeared first on Desku.

Veröffentlicht am 25.01.2024 um 10:35:37 Uhr - Autor: Gaurav Nagani

Ecommerce Post-Purchase Strategies to Improve Customer Experience in 2024

12 proven eCommerce post-purchase strategies to boost customer experience and inspire repeat business.

The post Ecommerce Post-Purchase Strategies to Improve Customer Experience in 2024 appeared first on Desku.

Veröffentlicht am 25.01.2024 um 07:04:17 Uhr - Autor: Gaurav Nagani

Ecommerce Churn Rate: How Measure and Reduce It in 2024

Unlock the secret to retaining customers with effective strategies to measure and reduce your eCommerce churn rate in 2024.

The post Ecommerce Churn Rate: How Measure and Reduce It in 2024 appeared first on Desku.

Veröffentlicht am 24.01.2024 um 06:16:52 Uhr - Autor: Gaurav Nagani

11 Ecommerce Growth Strategies to increase revenue in business

Hey there👋🏻 If you’re running an online business and looking to grow it, you’ve come to the right place. In the ecommerce market, staying ahead of the game is key. It’s not just about keeping up; it’s about pushing your brand to new levels in a pretty crowded market. Every business owner wants their visitors […]

The post 11 Ecommerce Growth Strategies to increase revenue in business appeared first on Desku.

Veröffentlicht am 24.01.2024 um 06:16:40 Uhr - Autor: Gaurav Nagani

How to Write an Angry Email Professionally [8 Templates to Follow]

Harness your anger professionally with these 10 transformative email templates, and learn to communicate effectively, even when emotions run high.

The post How to Write an Angry Email Professionally [8 Templates to Follow] appeared first on Desku.

Veröffentlicht am 20.01.2024 um 21:10:47 Uhr - Autor: Gaurav Nagani

10 Website Chatbot Examples in 2024 [Boost Customer Engagement]

To run a business, it’s not just the need for the website but also the ways your visitors and customers can easily engage with your support team or at least gain answers that they are looking for. Whenever you open any website or visit any brand’s page, you might see how the website chatbot pops […]

The post 10 Website Chatbot Examples in 2024 [Boost Customer Engagement] appeared first on Desku.

Veröffentlicht am 11.01.2024 um 14:54:16 Uhr - Autor: Gaurav Nagani

How Customer Retention Elevates Your eCommerce Store?

There are several reasons why your customers might not want to continue using your services, but the first and most important reasons are listed below further in the blog. This list will help you improve your brand. Check what you think needs improvement with the brand right away. Before you go for knowing the solutions, […]

The post How Customer Retention Elevates Your eCommerce Store? appeared first on Desku.

Veröffentlicht am 08.01.2024 um 05:41:18 Uhr - Autor: Gaurav Nagani

Quick Guide: How to Change Shopify Store Name Successfully

You might be asking yourself how to change Shopify store name if you want a rebrand or just need to update online presence. This change may be an important aspect of your brand’s visual representation and, hence, success which includes managing the visible storefront name and online domain as such. In this Shopify store name […]

The post Quick Guide: How to Change Shopify Store Name Successfully appeared first on Desku.

Veröffentlicht am 02.01.2024 um 12:01:17 Uhr - Autor: Gaurav Nagani

Learn How to Connect Shopify to Instagram: A Step-by-Step Guide

Connecting your Shopify store to Instagram as a business owner looking to scale up in the digital space exposes you to immense prospects of audience expansion and sales generation. This integration provides an impressive marketing and sales channel for your brand with over 1 billion monthly active users on Instagram. This is a step-by-step guide […]

The post Learn How to Connect Shopify to Instagram: A Step-by-Step Guide appeared first on Desku.

Veröffentlicht am 02.01.2024 um 11:56:15 Uhr - Autor: Gaurav Nagani

Easy Guide to Add TikTok Pixel to Shopify for Success

Add the TikTok Pixel to your Shopify store today and leverage this growing popularity of TikTok which is a great facilitator in booting your e-commerce sales. This move will also see your business benefit from the Shopify TikTok pixel setup that came into full effect in October 2020 after TikTok partnered with Shopify. So, pay […]

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Veröffentlicht am 02.01.2024 um 11:42:24 Uhr - Autor: Gaurav Nagani

Do You Need an LLC for Shopify Store: Expert’s Guide

In this regard, as an aspirant entrepreneur, you may be wondering if you should start a Shopify store in the form of a Limited Liability Company (LLC). It is important to note that while Shopify does not require a business license, having an LLC can bring you many benefits. Here, we are going to discuss […]

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Veröffentlicht am 02.01.2024 um 11:40:43 Uhr - Autor: Gaurav Nagani

What is Zendesk Used For? Deep Dive into Its Use Cases and Benefits

Take a journey into Zendesk, a cloud-based customer support software that revolutionizes how organizations handle customer interactions, streamline support operations, and boost satisfaction levels. It features a ticketing system for prioritization, multi-language support, and a help center for independent issue resolution. By utilizing automation tools, macros, and shortcuts, Zendesk improves efficiency and agent productivity. Integration […]

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Veröffentlicht am 02.01.2024 um 11:37:05 Uhr - Autor: Gaurav Nagani

How to Remove Powered by Shopify on Your Website (and What To Change Instead)

“Powered by Shopify” is the standard message that Shopify appends to your online store website pages at the upper of its footer. This can undermine the professionalism and distinct branded image of an ecommerce website for some people. Luckily, it’s easy to modify default theme content on your website and remove this tagline from your […]

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Veröffentlicht am 02.01.2024 um 11:30:24 Uhr - Autor: Gaurav Nagani

36 Top Shopify Apps for 2024: Boost Your Store’s Performance

Are you aware of the fact that leveraging the best Shopify apps for your ecommerce store in 2024 can grow your business? If not, then this guide is for you!  Integrating Shopify apps in your store can benefit streamlining customer support, boost sales, and improve customer experience. And luckily, the Shopify app store provides thousands […]

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Veröffentlicht am 14.12.2023 um 11:35:39 Uhr - Autor: Gaurav Nagani

Best Shopify Themes for Your Business’ Success

When you visit the Shopify Theme Store, you feel completely baffled by the options available there. Some of you might be looking for a free theme, while some would be ready to spend. But the question still stands there – which theme is suitable for whom? Some themes impress with minimalist design, some offer great […]

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Veröffentlicht am 13.12.2023 um 05:31:01 Uhr - Autor: Gaurav Nagani

Intercom review: Is Intercom Platform Worth Your Money in 2024?

Intercom is an amazing conversational relationship platform (CRP) that uses scalable messaging to build customer relationships. Conversation volume aside, organizations can more personally reach larger numbers of customers. With Intercom, companies accelerate customer resolutions, qualify leads and grow pipelines. In addition to the main function of live chat, the company offers organizations bots, apps, product […]

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Veröffentlicht am 11.12.2023 um 10:23:08 Uhr - Autor: Gaurav Nagani

BEWARE: 9 Negatives (cons) of Zendesk you’ll hate!

Customer Service-Sales CRM Systems have become a vital part of the contemporary business world as they promote the growth and retention of customers. Managing customer interactions and efficient communication through the different stages of their journey provide the necessary platform for businesses to cultivate loyalty, and increase customer satisfaction, and revenue. Additionally, a strong CRM […]

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Veröffentlicht am 11.12.2023 um 10:21:32 Uhr - Autor: Gaurav Nagani

How to choose the Best Shopify Live Chat App in 2024

You’ll find a lot of live chat support apps in the Shopify app store, but picking one isn’t as easy as it sounds. If you’ve already planned to go with any free live chat app, we’d advise you to shed some money and go with something more feature-rich and supportive. After all, satisfying a Shopify […]

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Veröffentlicht am 11.12.2023 um 10:20:32 Uhr - Autor: Gaurav Nagani

12 Customer Service Skills for Shopify Success

In today’s time, creating an excellent customer base proves impossible without excellent customer service. Hence, top-level communication skills, soft skills, a sharp understanding of customer needs, and problem-solving skills are mandatory for your customer service team. Customer service roles can be exceptionally challenging without these skills. However, there are some advanced level tricks and techniques, […]

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Veröffentlicht am 11.12.2023 um 10:19:53 Uhr - Autor: Gaurav Nagani

How To Create Perfect Shopify Customer Accounts: Easy Guide

Boasting over 150 million Prime subscribers, Amazon has successfully served customers and ensured they remain committed for longer periods. The active retention strategy adopted by Amazon teaches a very important lesson to other eCommerce brands: customer trust and loyalty can only be won through shedding light on the customer taking an exclusive experience. The Shopify customer […]

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Veröffentlicht am 11.12.2023 um 10:18:44 Uhr - Autor: Gaurav Nagani

Customer Engagement: Desku vs Intercom – Who Delivers More

What could be greater than having a showdown between two enormous customer support platforms – Desku and Intercom? Both platforms prove to be good resources for any business in terms of having good customer engagement.  Their features do not measure the greatness of both platforms but instead their capability of connecting, communicating, and resonating with […]

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Veröffentlicht am 11.12.2023 um 10:18:03 Uhr - Autor: Gaurav Nagani

Desku vs Intercom Integrations: Expanding Support Workflows

Integrations are a vital part of any support software. You can imagine them as talented musicians playing together to create a wonderful customer experience. Take any extraordinary support tool, remove its integrations, and see how it turns into an ordinary one. So, Integrations help improve the flow of your business operations. This article will show […]

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Veröffentlicht am 11.12.2023 um 10:17:18 Uhr - Autor: Gaurav Nagani

The Customer Journey: Desku vs. Intercom’s User Experience

One of the most important factors that would measure the success of any digital platform is its customer journey. What kind of experience its customers had while navigating the application will tell how user-friendly its interface is. After all, for any application, its user experience is the key to success. The more easily accessible interface […]

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Veröffentlicht am 11.12.2023 um 10:17:04 Uhr - Autor: Gaurav Nagani

Desku vs Intercom Features: What’s on offer & What’s Missing!

Although there are a lot of impressive helpdesk platforms in 2023 that offer impressive customer service, which customer support platform offers the best inventory of features? The more key features you get with customer service software, the better your business can perform in terms of customer engagement. Therefore, you must cherish important features like a […]

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Veröffentlicht am 11.12.2023 um 10:16:38 Uhr - Autor: Gaurav Nagani

Desku vs Intercom: Which Support Solution Fits Your Budget

In our Desku vs Intercom battle, we’ll discuss which customer support platform offers better solutions on a budget. If you’re on the verge of starting a new WooCommerce or Shopify store or just recently opened one, you may surely plan to save some money. At the very same time, you may not want to compromise […]

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Veröffentlicht am 11.12.2023 um 10:15:37 Uhr - Autor: Gaurav Nagani

Read 9 Facts (Pros and Cons) Before Buying Intercom Subscription

Welcome, canny investors and merchants! Are you eager to dive into the ocean of Intercom Services? Wait for a while. Before you jump, clutch your life jackets tight as we are about to surf on the Intercom tides to unravel the highs and lows of every wave that touches your business enterprise. Before you hit […]

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Veröffentlicht am 11.12.2023 um 10:15:27 Uhr - Autor: Gaurav Nagani

Shopify Specific Support: Desku and Intercom Tailored Solutions

Nowadays, the Internet has changed the way customers and businesses interact. So, creating an online presence has become necessary in this digital era. For this, your business needs a powerful support tool that can help you with this. Therefore, today, we are going to explore the topic of specific support for Shopify with Desku and […]

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Veröffentlicht am 11.12.2023 um 10:15:15 Uhr - Autor: Gaurav Nagani

Best SEO app for Shopify: Increase Traffic Flow faster in 2023

Shopify app store has apps for everything, and sometimes, it becomes challenging to figure out which apps you want just by checking the reviews and ratings.  Shopify isn’t the most SEO-friendly platform out there, and to take care of every potential SEO issue, you need a very robust and dedicated app that takes care of […]

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Veröffentlicht am 11.12.2023 um 10:13:19 Uhr - Autor: Gaurav Nagani

Best Review App for Shopify in 2023 & 2024

If you’re searching for the best Shopify review app that helps increase customer reviews on your store, offers the flexibility for sharing photo and video reviews, offers a free trial, helps in increasing customer trust level, and offers unlimited review requests, then you’re going to get your solution within minutes of reading this guide!  With […]

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Veröffentlicht am 11.12.2023 um 10:13:05 Uhr - Autor: Gaurav Nagani

Best Ecommerce Order Management Systems in 2023: Expert’s Guide

The job of an eCommerce vendor doesn’t end when the customer places an order – there’s a whole list of things to be taken care of after that.  To track order history perfectly, you need a dedicated order management system for eCommerce. Now, the eCommerce order management system helps with data management for order details, […]

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Veröffentlicht am 11.12.2023 um 10:12:23 Uhr - Autor: Gaurav Nagani

 14 Best Landing Page builder Apps for Shopify 

Do you want to develop a Shopify app store that entices every single visitor and brings you magical conversions? You can’t trust any random drop editor, right? A perfect landing page designer app needs to be perfect from all angles.  Now, if you want to optimize your Shopify store for great conversion rates, there are […]

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Veröffentlicht am 11.12.2023 um 09:56:57 Uhr - Autor: Gaurav Nagani

Pricing and ROI: Evaluating Desku and Intercom for Your Business

Customer communication, customer experience, and customer satisfaction are the three pillars of online business success today. Live chat software can help you automate customer service and improve customer retention to a great level, and we already know that a repetitive customer base plays a great role in boosting your business growth. Now, the question is, […]

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Veröffentlicht am 11.12.2023 um 09:49:55 Uhr - Autor: Gaurav Nagani



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